Changing customer needs are transforming the types of services provided by shipping companies and expanding the scope of their responsibilities far beyond freight shipment. At Fukuyama Transporting, we deliver each and every item reliably, smoothly, and with the utmost attention to detail. At the same time, we are evolving from being a simple transport service to becoming a comprehensive physical distributor by taking the industry's leading role in providing shipping and receiving, information processing, agency, and other services that streamline operations for our customers. Aiming to provide ever-more sophisticated and higher quality services, we are creating new forms of physical distribution. Through our full-function information network and a comprehensive physical distribution information management system based on the latest information technology, we are revolutionizing our shipping services to become so much more than the ordinary.

Rakuraku 292 Super Star(for Windows(R)98) September 1998 saw the introduction of the compact and easy-to-use Rakuraku 292 Super Star, our shipping support system for low-volume shipping designed to rationalize customers' distribution tasks.

In order to exchange relevant physical distribution information with our customers, Fukuyama Transporting uses an online EDI (Electric Data Interchange) freight management system employing a state-of-the-art, 24-hour-a-day, networked computer. Customers' information processing systems are linked to our system at the Head Office via an online network, enabling not only flexible import and export customs clearance but also the preparation of relevant documents and the provision of consulting services. In essence, the system permits management of the full range of information relating to customers' physical distribution requirements, including product inspection, sorting, packaging, and pricing, all the way to subsequent distribution and delivery.

By forming closer relationships with our customers and acting as their agent to perform necessary information processing and business tasks ranging from shipment to delivery, we are working to create new demand. Fukuyama Transporting continually strives to enhance its information infrastructure, both within and outside the company. With an eye to the future development of the EDI system, Fukuyama Transporting is extending its online information network, and today the system can be accessed from 250 locations nationwide. Through the use of this sophisticated system, we become EDI partners with our customers, standardizing information between the shipper, Fukuyama Transporting and the receiver to rationalize and automate procedures that customers previously found complex and time consuming.

Customer needs in the shipping industry have become multifaceted in recent years. The simple cargo shipping of the past is no longer adequate; today's business demands a wide range of service. At Fukuyama Transporting Co.,Ltd., our domestic shipping business has developed immensely. Today, Fukuyama Transporting operates large-scale distribution centers in every region of Japan. These distribution centers hold cargo entrusted to us by our customers and perform a wide variety of distribution and processing service on their behalf, such as product inspection, sorting, packaging and pricing. At distribution centers where customs work is conducted, we also handle cargo for import and export. By offering a seamless package of services including international shipping, logistics processing and domestic delivery, Fukuyama Transporting provides its clients with multiple integrated shipping services that transcend conventional logistics services. Fukuyama Transporting will spare no effort to offer ever more exacting levels of quality in its international shipping services.

Kobe Distribution Center	Higashi Hiroshima Distribution Center
Fukuoka Distribution Center	Fukuyama Distribution Center
Fukuyama Port Distribution Center	Sakai Distribution Center

　

Pressing Needle detector

As an example of Fukuyama Transporting's innovations in physical distribution, we would like to introduce the Fashion Center. Here, we process imported apparel products. After customs clearance, the products arrive at the center, Hanging products are automatically counted and inspected. If packaged in cases, their cases are opened and the products are collated for counting. After inspection for foreign objects, the products are pressed, hung, and stored together with other hanging products. Post-packaging services such as pricing and sorting are performed at time of shipment from the warehouse. Products are then delivered through our distribution centers. At this processing center, we have automated the textile industry's numerous shipping tasks while also acting as its agent. This is one more way in which we satisfy the needs of the marketplace.